Reputation Managment

Reputation Marketing is crucial to your business’ success. As a business owner, the feedback customers leave online about your business can dramatically affect your bottom line.

88% of customers trust online reviews as much as personal recommendations from friends and family. What are people saying about your business and what does this mean for your bottom-line?

What people are saying about the quality of your business is just as important as your appearance and can either make or break you. Reviews are now considered so important, that major search engines and review sites rank each business higher or lower in their local search results, based on recent reviews and overall rating or review score.

So, the more positive reviews a local business has, the higher chance they’ll likely appear in the search engine results. And of course, the more positive reviews a local business has, the more trustworthy they appear and the more customers they attract over their competition.

Why is Reputation Management so Powerful?

As a local business owner, are you taking steps to ensure that your potential customers have a GREAT first impression when checking out your business online? If not, you are potentially losing a lot of customers – and a lot of potential revenue.

0%
of consumers say online reviews impact their buying decisions
0%
of consumers trust online reviews as much as personal recommendations
0x
on average, one negative review can cost you 30 customers
0%
of consumers say positive customer reviews make them trust a business more
0%
Companies with positive reviews can convert 183% more new business than companies with negative or no reviews
0%
of customers change their minds based on negative online reviews.

7 in 10 consumers who read reviews share them with friends, family and colleagues. Are you putting your reviews to work for you?

A simple four step process to manage your online reputation.

Reputation Management Process

Repair

First, we’ll get to work on repairing and mitigating the damage from any negative reviews left online.

Monitor

Second, we’ll set up a program to monitor and alert us to any new reviews your business receives.

Manage

Third, we’ll set up an automated process to drive new positive reviews for your business.

Market

Fourth, we’ll use these positive reviews to boost your SEO and status – driving new customers to your door.

Reputation Management Listing Management Tool

Listings Management Tool

Nobody likes missed opportunities. Especially when those opportunities mean missed business. Monitor all your local listings in one place.

Reputation Management Monitoring Tool

Review Monitor Tool

Who said what about your business? Stay on top of customer reviews on all the popular review sites. Receive alerts when someone posts a new review.

Reputation Management Review Generator

Review Generator

Share positive reviews across platforms and generate real reviews. Unfair negative reviews? It happens. Respond to and suppress them with the Review Generator.

Reputation Management Mention Tracking Tool

Mention Tracking Tool

Good or bad, your business’ name can be all over the web. It’s important to know when and where that happens. The Mentions Tracking Tool gives you this for the last 30 days.

Ready to Get Started with Reputation Management or Just Want to Know More?

There’s nothing worse than pushy salespeople, which is why we don’t employ any. Instead we let past victories speak for themselves. We can put you in touch with our existing clients, for an independent review of our services.

Our friendly team is always available and ready to answer any questions that you have. If you’re ready to kick-off a project, we can help with that too!

You can also reach us by phone (210) 899-1776 or send an email to hello@shanedaniels.com. We’re looking forward to hearing from you!

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